Shipping Fee: Orders under Rs. 2500 are subject to a flat shipping fee of Rs. 199. Free Shipping Offer: Enjoy free shipping on all orders totaling Rs. 2500 or above. Delivery Timeframe: Standard delivery time is 3 to 4 business days, ensuring timely and reliable service. Delivery Areas: We deliver across Pakistan, covering both urban and rural locations. Tracking Information: Once your order is shipped, you’ll receive tracking details to monitor your package’s progress. Customer Support: If you have questions about your shipment, our support team is ready to assist.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at pelikas.pk@gmail.com. Please note that returns will need to be sent to the following address: (28 Oversease A Commercial Bahria Town Lahore, Pakistan) If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at pelikas.pk@gmail.com. or WhatsApp +92 325 8339929 Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at pelikas.pk@gmail.com. Customer Care Privacy Policy Terms of Service Refund Policy Shipping Policy Contact Information Customer Reviews